Florida Fire Instructor 1 Practice Exam

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What is key to handling problem behavior?

Taking it personally
Not taking it personally
Focusing on positive behavior only
Using punishment

The correct answer is: Not taking it personally

Handling problem behavior requires a level-headed and rational approach. Taking the behavior personally can lead to responding with emotion rather than logic, which may escalate the situation. Focusing only on positive behavior can fail to address and correct the problem behavior. Using punishment can also be counterproductive, as it can create negative associations and resentment in the person exhibiting the behavior. Therefore, the key to handling problem behavior effectively is to not take it personally and approach it calmly and objectively.